Terms & Conditions – mylucknowtrip
1. Acceptance of Terms
When you visit our website or use any service offered by mylucknowtrip, it means you agree to follow these Terms & Conditions. These rules apply to every visitor, traveler, or customer using our website or booking our services. If you do not agree with any part, we request you to stop using our services.
2. Bookings & Confirmations
2.1 All tour bookings, hotel reservations, transport services, and travel packages must be made through our official website, WhatsApp, or email.
2.2 Every booking depends on availability and becomes final only after confirmation from our team.
2.3 Customers must provide correct details such as name, contact number, number of travelers, and travel dates.
2.4 mylucknowtrip may change or cancel a booking in case of unavoidable situations like weather conditions, government rules, or service unavailability.
3. Pricing & Payments
3.1 Prices shown on the website or shared through messages may change without prior notice.
3.2 Some services may require advance payment to secure the booking.
3.3 Payments can be made through approved modes such as UPI, bank transfer, or cash.
3.4 We do not charge hidden fees, but extra services or special requests may cost additional money.
4. Cancellation & Refund Rules
4.1 Cancellation requests should be made at least 24 hours before the scheduled service.
4.2 Refunds depend on the service booked:
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Boat rides: Full refund if canceled 24 hours in advance; no refund for late cancellations
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Hotels: Refunds depend on the hotel’s individual policy
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Tour packages: Refund amount depends on prior arrangements already made
4.3 No refund is provided for no-shows or cancellations due to personal reasons at the last moment.
4.4 Approved refunds are processed within 7–10 working days.
5. Our Service Commitment
5.1 We try our best to keep all information related to tours, hotels, pricing, and timings accurate.
5.2 We are not responsible for delays caused by traffic, weather, public events, or government restrictions.
5.3 Travelers are expected to respect local customs, safety instructions, and guide directions during tours.
6. Responsibilities of Travelers
6.1 Guests must reach on time for pickups, tours, and scheduled activities.
6.2 Any damage caused to vehicles, hotels, boats, or property due to traveler actions will be their responsibility.
6.3 Personal belongings are the traveler’s own responsibility. mylucknowtrip is not liable for loss or theft.
7. Hotel Booking Guidelines
7.1 Hotels are selected based on availability and traveler preferences like budget and location.
7.2 Check-in, check-out rules, ID requirements, and hotel-specific charges are controlled by the hotel.
7.3 Any issue with hotel rooms should be reported immediately for faster support.
8. Transportation Services
8.1 All vehicles provided are well-maintained and driven by licensed drivers.
8.2 Delays due to traffic or road conditions are beyond our control.
8.3 Any change in route or extra travel requested by guests may result in extra charges.
9. Liability Disclaimer
9.1 mylucknowtrip is not responsible for accidents, injuries, loss of belongings, or delays caused by external factors.
9.2 Activities like walking tours, boat rides, or night sightseeing are done at the traveler’s own risk.
10. Website Usage Policy
10.1 All content available on mylucknowtrip.com belongs to mylucknowtrip.
10.2 Copying, reusing, or redistributing website content without permission is not allowed.
10.3 Our website may include links to other websites; we are not responsible for their content or policies.
11. Privacy & Data Protection
11.1 Any personal information shared with us is kept safe and confidential.
11.2 We do not sell or misuse customer data. Information is used only for booking and service communication.
11.3 By contacting us, you agree to receive messages or calls related to your travel plans.
12. Changes to Terms
mylucknowtrip may update or change these Terms & Conditions at any time. Continued use of our services means you accept the updated terms.
13. Contact Information
For queries or support, feel free to reach us:
📞 Phone / WhatsApp: +91 86872 94309
📧 Email: info@mylucknowtrip.com
🌐 Website: mylucknowtrip.com
